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Kimco Realty Corp. · Electric · Water

Tehama Wireless Transmitters Provide Tenant-Specific Utility Data

400 open-air, grocery-anchored shopping centers with some 7,000 tenants. Jericho, NY.

The numbers

What changed

Over 90%

Water billing recovery, up from 40-50%

5,500+

Tehama RF transmitters installed

300

Properties submetered with Tehama

Near zero

Tenant billing disputes

The challenge

Properties were supplied water through shared municipal meters, so there was no equitable way to divide costs. The finance team answered some 3,000 billing disputes a year.

The results

  • Billing is clear and equitable for every tenant
  • Underground leaks found
  • Thousands of hours of staff time saved annually
"As far as I know we're the only retail landlord that submetered their entire portfolio."
Harlan, Kimco Realty
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